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High Acquisition Costs
Managing airline content, hotel partnerships, and travel product distribution requires significant investment in time, resources, and technology. Travel agencies, Closed User Groups, TMCs and Corporates often struggle with fragmented access to airline fares and hotel inventory, leading to increased operational costs and reduced profit margins.
Inventory Limitations
Many travel providers lack a Global POS (Point of Sale) system and access to preferential airline and hotel content, which limits their ability to offer competitive pricing and exclusive deals. Without direct connections to airlines and suppliers, businesses miss out on dynamic pricing, real-time availability, and tailored travel solutions.
Inefficient Processes
Booking, payment processing, and travel requisition workflows are often scattered across multiple platforms, causing inefficiencies, delays, and a poor user experience. The lack of an integrated B2B booking engine makes it challenging to manage reservations, automate refunds, and ensure seamless payment processing for both travel sellers and end customers.
Customer Retention Challenges
A repetitive customer base and limited service offerings hinder long-term business growth. Without value-added services like à la carte flights, ancillaries, automated itinerary customization, and flexible booking options, travel businesses struggle to retain customers and differentiate themselves in a highly competitive market.